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Selo Olive Oil

Refund & Return Policy

Returns

Due to the nature of our products being food items, we generally do NOT accept returns under any circumstances. However, your satisfaction is of utmost importance to us. If your package has been damaged during transit, you may be eligible for a replacement or refund. For any inquiries regarding this, please email us at Hello@SeloOils.com.

Refunds

Our refund policy is effective within 7 days of receiving your product.

Refunds are typically not provided, but we do offer replacements under specific circumstances to ensure your satisfaction.

Specific Circumstances for Refund Consideration:

Refund Process:

To initiate a refund or replacement request, please email us at Hello@SeloOils.com with a description of the issue, photos, and your order number. Depending on the situation, we may also provide a return label to inspect the defective product and ensure the issue is corrected moving forward.

Customs & Duties

We are not responsible for any duty, import, taxes, or customs charges you may incur.

Order Cancellation

If you wish to cancel your order for any reason, you may do so within 24 hours.

If you are unsatisfied for any reason, please contact us:

Hello@SeloOils.com

Policy Amendment Rights

We reserve the right to amend our policies at any time to better serve our customers and adapt to changing circumstances. Any changes will be posted on this page, and will take effect immediately upon publication. It is your responsibility to review these policies periodically for any updates or changes.